Refund & Exchange Policy – BLINGINBOX

At BLINGINBOX, we are committed to ensuring a seamless shopping experience. While we take pride in offering high-quality jewelry, we understand that concerns may arise. Please review our exchange policy below:

Refunds & Returns

·       BLINGINBOX follows a strict no refund and no return policy. Once a purchase is made, it is considered final.

·       Items purchased during sales, with discount codes, or using gift cards are non-returnable and non-exchangeable.

Exchange Eligibility & Process

·       To be eligible for an exchange, the product must be damaged, incorrect, or missing upon delivery.

·       Customers must record an unfiltered, unedited video of the unboxing as proof in case of damage or missing items.

·       To initiate an exchange, email us at shop.blinginbox@gmail.com with your order number in the subject line within 24 hours of delivery. Ensure you attach clear images of the defect & the unboxing video captured.

Transit & Delivery Guidelines

·       Once an order is in transit, refunds or cancellations cannot be processed.

·       Delays caused by third-party logistics partners do not qualify for refunds or cancellations.

·       Orders cannot be cancelled once processed.

Customer Responsibility

·       Customers must ensure that shipping details are accurate and complete. If a package is returned due to incorrect details provided by the customer, the product refund would be made deducting the shipping charges

·       Any issue not reported within 24 hours of delivery will not be eligible for an exchange.

Prepaid Orders

·       If a prepaid order is declined at the time of delivery, no refund will be issued.

Exclusions

·       Our exchange policy does not cover damage or loss of Zirconia stones or regular wear and tear.

Your satisfaction is our top priority. We appreciate your understanding and support of BLINGINBOX!